dada9 App Overview
4.7/5
Average Rating
90,905
Review
3.7M+
Active users
99.1%
Uptime
Retention table: which data is kept for how many
The main point of privacy is one: only as much as needed is kept; this is shown in the table below, with different data kept for different durations
Data Type
Basic account information
How long kept
Until the account is open, then 12 months
Why kept
For login, verification and support
Transaction history
7 years
For account and verification
Cookies data
13 months
For remembering preferences
Device information
18 months
For security monitoring
Support chat
24 months
For diagnosing issues
Account closure information
36 months
To resolve refunds or disputes
Analytics data
12 months
To understand site speed and usage
How account data is protected in the dada9 App
Step 1: Keep less data
During registration, only collect necessary information to reduce risk, and verification is faster.
Step 2: Access control
Only authorized team members can view sensitive data; the support team in the Dhaka office also follows logging rules.
Step 3: Sign-in security
If a suspicious attempt is detected in the dada9 Login, additional verification may be required.
Account information typically includes name, contact details and login history; the same policy applies when using the dada9 APK or dada9 Download, so the rules are the same for both mobile and web.
dada9 App transaction data and Bangladesh payments
Transaction records are kept separately, because later the accounts are reconciled; information about funds added via bKash, Nagad, and Rocket in Bangladesh is used only for verification and dispute resolution.
No money-related information is left exposed unnecessarily; many Dhaka users receive quick support because the records help identify the issue.
- User ID
- Time-Date
- Transaction status
- Support notes
Cookies and usage data
Cookies are small files that reside in the browser and help remember language, session and preferences.
Required cookies
They keep the site running and ensure login works properly; without them some pages may not load.
Preference cookies
Remembers the pages you view and your settings, so you don't have to perform the same actions repeatedly.
Analytics cookies
This data shows which page is being viewed more, and site speed and navigation are adjusted
If you want, you can control cookies from browser settings, but some features may not work properly then
What happens when account is closed
After account closure, not all data is deleted at once; for security, disputes and legal needs, some records remain for a period
General information is deleted first and transaction records are kept under separate policy, so they can be verified later
dada9 App data protection checklist
What you will do yourself
- Use a strong password
- Do not reuse the same password
- Log out when sharing the phone
Team duties
- Keep data minimal
- Limit access
- Flag suspicious activity
Tips for local users
- Use bKash or Nagad, keep receipt
- Close session after viewing Rocket status
- Re-check login on slow networks outside Dhaka
Your rights and contact
You can view, correct, or request deletion of your data; if there is incorrect information, write to support, and we will compare records
More questions? Contact page See more General questions Get quick answers on the page if you doubt allowances, cookies or sessions Help center Very useful
Privacy, data protection and cookies rules are clear for Bangladesh users; this policy is written so you stay secure at every step of dada9 Login, APK, Download and Register
Register Login